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Showing posts with label Startups. Show all posts
Showing posts with label Startups. Show all posts

Thursday, May 5, 2016

Demystifying Servant Leadership

...or at least trying to!

For a while I’ve been thinking about leadership as a learned skill and the needs and requirements for great leadership. IMHO one of the most basic trait of great leader is the ability to balance the fulfilment of the organisation’s vision with the fulfilment of the needs of those who work within the organisation.

In much of the reading that I’ve done, I question my personal style of leadership, I’ve always felt most comfortable with the style of "Servant Leadership".
A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. While traditional leadership generally involves the accumulation and exercise of power by one at the “top of the pyramid”. The servant-leader shares power, puts the needs of others first and helps people develop and perform as highly as possible.

Lao-Tzu wrote about Servant Leadership in the fifth-century BC: “The highest type of ruler is one, of whose existence the people are barely aware… The Sage is self-effacing and scanty of words. When his task is accomplished and things have been completed, all the people say, ‘We ourselves have achieved it!’”

I'd like to highlight four most important aspects of servant-leadership:
1. Humility
IMO, this is the most important of all the aspects. Humility in this context represents both the attitude and an acknowledgment by the leader that he is not omniscient and that his employees will have more knowledge and experience on specific topics than he do.This is very important for leaders in industries dependent on knowledge workers (such as those I’ve always worked in), as there is high probability that employees will absolutely know more about their specialization (and in fact be employed for their specific knowledge).
We need to facilitate a learning environment in which employees are encouraged to learn, grow and develop through their own innovation, ideas and experimentation, and through interacting with and learning from others

2. Transparency
Building on the above is the ability to be real and transparent, which is an acceptance of and encouragement to the organization’s people that not only can they be themselves, but also that the company’s culture and environment genuinely encourages and welcomes this.
Transparency requires that the leader acts with integrity, does what he says going to do and remain consistent in both actions and and words.

3. Stewardship, Empowerment and Clarity
Stewardship is both the desire and the willingness to be responsible for the larger organization and to focus attention mainly on service to those whom they lead instead of on control and self-interest.
True servant leaders act in a care-taking role, but also act as important role models for those around them in the organization. Setting the cultural, value and ethical tone helps to encourage the rest of the organization to act in the common interest and with a strong view to teamwork, loyalty and the social framework and values of the organization.
Regarding clarity and empowerment: Clear acknowledgement of the skills, talents and strengths of employees, coupled with an environment that encourages employees in their actions and in their own personal growth can only assist in excellent outcomes and in creating leaders in their own right.

Finally…
4. Empathy and Forgiveness
The ability to understand and to experience the motivations, feelings and expectations of others is totally essential in a servant leadership culture. The ability to put yourself in the shoes of those whom you work with as a leader can only make for better and more impactful decision-making.
The encouragement to forgive and to move forward is again essential in the creation of a culture where it is accepted that people can, do and will make mistakes. IMO for innovation to occur naturally inside an organization mistakes/failures are bound to happen. "You either succeed or you learn!"

Today, Servant Leadership is a much talked about however, little practiced concept. It seems many people like to talk about serving as a leader but aren’t really all that interested in investing the time required to lead while serving. They also struggle with the “people are barely aware of their existence” thing. Leaders, well actually most people, tend to like getting noticed these days.

There are many reasons why people have a hard time buying into the whole “Servant Leader” thing, a big one is the fact that the terms “Servant” and “Leader” don’t actually go together well. Even many of those who would be served see “servant” as a weakness and would prefer a “stronger” leader than a mere servant could ever be.

Reference: If this blog inspired you, and would like to know more, read the book The Servant as Leader by Robert K. Greenleaf.

Monday, April 4, 2016

What is the difference between Leadership and Management...?


...Probably one of the most intriguing debates in recent times. This is a question that has been asked more than once and also answered in different ways. I've often heard these terms being used interchangeably however, the distinction between the two has become evident with my current role.

IMO, the biggest difference between managers and leaders is the way they motivate the people who work or follow them, and this sets the tone for most other aspects of what they do.
Many people, by the way, are both! They have management jobs, but they realize that you cannot buy hearts, especially to follow them down a difficult path, and so act as leaders too.

Leadership is doing the right thing whereas, Management is doing things right!
Demonstrating good leadership skills without the management skills to support it, will leave you with an inability to operationalize your visions. Likewise, being a good manager without good leadership skills will cause continual challenges in motivating your team and producing the results you are trying to manage to. Being able to blend these two styles is truly a unique skill set.

I have seen many Project Managers focusing only on the management aspect and neglect the leadership aspect while executing projects. A project is more than scope, money and time. Keep in mind there are an abundance of managers in the world but very few truly embody the characteristics of a leader.



Subject
Leader
Manager
Essence
Change
Stability
Focus
Leading people
Managing work
Have
Followers
Subordinates
Horizon
Long-term
Short-term
Seeks
Vision
Objectives
Approach
Sets direction
 Plans detail
Decision
Facilitates
Makes
Power
Personal charisma
Formal authority
Appeal to
Heart
Head
Energy
Passion
Control
Culture
Shapes
Enacts
Dynamic
Proactive
Reactive
Persuasion
Sell
Tell
Style
Transformational
Transactional
Exchange
Excitement for work
Money for work
Likes
Striving
Action
Wants
Achievement
Results
Risk
Takes
Minimizes
Rules
Breaks
Makes
Conflict
Uses
Avoids
Direction
New roads
Existing roads
Truth
Seeks
Establishes
Concern
What is right
Being right
Credit
Gives
Takes
Blame
Takes
Blames
 

Saturday, July 14, 2012

Professional dilemma at 30


 It’s been exactly 8 years since I graduated, so I have quite an idea of what the world after getting out of college feels like.

Don’t be a fucking drone!
By this, I mean never join any of the lame companies coming to your campus for bulk recruitment. This includes all IT sweatshops which offer the normal training-bench-mind-numbing-job routine, bulge bracket investment banks which work you like a dog for meager pay (which may seem high at first to some, but you’d eventually realize that it’s not worth it), and every other shitty company which pays like shit, and more importantly, robs you of some of your most productive years by forcing shitty work down your throat.
This is the worst way in which you could possibly start your professional life. You may not realize this then, but you will regret this when you turn 30 and have a mid-life crisis wondering why you aren’t filthy rich, why your job sucks and how your life didn’t quite turn out to be the way you imagined it would when you were a kid.

Steer away from the herd!
Don't just fall for any big company which is talked by most of your friends and folks.
Don’t study further just because every other clueless idiot is doing it. I know idiots who have gone abroad for their Masters or MBA just because their friends were doing it and they wanted to have fun for a couple of years. If you do that, never take an educational loan for that, because it’s highly likely that you’ll end up asking “Would you like fries with that?” or work in some shitty job there just because you want to recover your investment. You might feel great when you convert your dollar salary to rupees, but ultimately, you’re still just a drone. If you have a rich Dad who is willing to splurge on your education, then by all means, do it. Better still, just go for a world trip and then come back and take over your family business. Cheaper, more fun and a better use of your time.

The after MBA journey...
It's been 2 year since I did my PGDM in Finance and it is comletely different then what/how I expected.
If you do an MBA just because you want to “get into finance” since you can’t code for shit, then you need to know that most post-MBA jobs are very fucking boring. And the interesting ones are so few that only a fraction of the top students at the top colleges will be able to get those. The chances are so low that it’s not worth studying like a dog to get a good CAT/GMAT score, and then again for two years to get good scores in your MBA tests. Rather just work at interesting startups in related profiles, and jump on to the job you want without studying further.

Start/Join a startup - It is wroth taking a chance!
In your first couple of years after college, you probably aren’t going to make a shitload of money, so your opportunity cost is the lowest that it will ever be. This is the best time for you to experience the startup way, because "you don’t really have much to lose". If you don’t have a great idea or team or aren’t sure that you can do it, then join one.
Start something, work on side projects, freelance and do whatever it takes to diversify your income sources, so you aren’t dependent on a job, and don’t lose much even if your startup fails.
If your startup takes off, you’ll get to the 'fuck-you-money' point in a few years, and won’t ever need to work again just for money. You can then pursue something you’re really interested in — your passion — which improves the odds of success significantly. This Passion/Talent otherwise is unfortunately smothered in need of basic necessities.
And, even if you fail in the startup, you’ll have learned a lot more than you’d have at any lame job at a BigCo, and you’ll easily be able to get back in a better role at a BigCo than your peers (so its not really a failure). But you won’t want to. Because once you’ve worked at a startup, you’ll never ever want to work at a BigCo again. You’d rather want to build one from scratch.

Monday, June 18, 2012

Startups are hard!


Startups are hard. No, startups are damn hard.

Contrary to popular belief, there are no clouds of money that float around and rain on anyone that utters the phrase, "I'm a founder!" Unfortunately, starting a company and raising money is just as hard as ever; it's just that the investors don't have as much leverage as they used to, but they still have a lot.

Most reporting on startups suffers from a terrible case of success bias. Nobody wants to report on a dying startup unless it is to highlight another company that has come along to kill them, but that actually turns into a piece about the better company and not the dying one.

Startups that die, rarely talk about it publicly because it is frustrating, embarrassing, and most of the time the people involved want to forget the whole mess and move on rather than sit around talking about the fact that they failed.

Most people don't want to admit that startups are hard, either, because to admit something is hard is to admit that you don't know everything there is to know about a certain topic and to display weakness. If there's one thing you do not want to do as a startup, it's appear weak. Only the strong survive.

But guess what: startups are hard. At times they are soul-crushingly hard. I am not afraid to admit this anymore. I am not afraid to talk openly about it with peers anymore. So, this post serves as a counterpoint to all the recent postings alluding to the fact that anyone can suddenly decide to be a founder and the next week find themselves swimming around in a kiddie-pool full of money.

Monday, May 14, 2012

Working at a Startup vs Big Company

Quite often you hear people boasting about their employer(or themselves), "I am working with Infosys..., I am with Wipro..., Cognizant...". I've been working for more than 6 years now and of-course, I have my own reasons for vouching on Startups compared to these big companies. My career started in a small start-up where the CEO/MD of the company knows every employee by his/her name; and every employee knows his CEO not just by name!
A year ago, I linked up with one of the big organisations and the professional and cultural difference made my mind think and compare my present and past experiences. It tried to create a poise but I was more inclined towards the Startups for many reasons:

1. Responsibility, Accountability: 
At a startup it’s unavoidable to have lots of responsibility and accountability. There’s no doubt, too, that being at a startup will put you in a position to make a huge impact. If you do amazing work the entire company and all of its customers will benefit from it. And you’ll be loved for it. You’ll get notes from the CEO and other leaders complimenting you on how awesome your work is. On the flip side, if you make a big mistake, the whole company pays for it. But keep in mind that most startup cultures prefer agility and speed to cautiousness. It’s likely that your mistake won’t actually get you in trouble, as long as you were trying to do the right thing.
2. Risk: 
working at a startup is riskier. The startup likely isn’t profitable, and probably only has at most 12-18 months worth of money in the bank (this is called the startup’s runway). If the company does very well, the CEO will raise more money and extend the runway. You’ll still have a job and each round you’ll get a salary closer and closer to market rate (more about this later). If the startup doesn’t do well, you’ll be out of a job when the startup runs out of money. But you’ll be forewarned if the CEO is transparent — most of them are in earlier stages. A startup is risky because you’re building something from nothing. You’re doing something ridiculously hard because you believe in it and want nothing more than to see it succeed (this part I love the most). You’re not failing even when all the odds are against you. You’re the underdog in many ways.
And by the way, if you’re a good engineer you’ll have zero issue finding another job. Zero. Every company in software, big and small, needs more good people. This trend won’t change for a long, long time, either.
3. Opportunities for generalists (This point perhaps is more focused on me): generalists don’t do well at big companies. Big companies want you to be really, really good at that little thing you spend all your time on. Not at a startup. Although specialization is still important at most startups, there are far more opportunities at startups for generalists. I’m defining generalists as people that have interests in one field or many fields. For example, if you want to be an engineer and work on the website, the data infrastructure, and the mobile app, you’ll love a startup. Similarly, if you’re an engineer and want to get your hands dirty in marketing or recruiting or whatever, a startup is also a great place for you to learn and grow. To be totally clear, I’m not saying specialists don’t do well at startups — they do incredibly well. Generalists, however, don’t do well at large companies. 
4. Ownership and leadership: 
At a big company you need to wait years and years to become a true leader with big ownership. Not at a startup. If you’re awesome you’ll be able to grow and move up in your career far faster. Mark Zuckerberg would have never been given a CEO role at a big company he started working for after college. The only way he could find himself at the top of an organization is by starting it, or in the general case by joining a super small team. Your career will be accelerated in a major way by joining a startup.
5. Transparency: 
Startups usually have far more transparency than big companies. You’ll know why the CEO decided to raise a new round of funding, or why a VP of marketing was hired, or why the company decided to open a new arm of business, or how the CEO did the recent round of investment. There will always be information that isn’t shared, though, for example salaries and equity compensation, certain board meeting information, and certain sensitive investor information. But in general every other decision made about the company will be transparent. You’ll get to see how the company grows, why certain decisions were made, and how the company reacts to competitors and business plan changes. All of this will teach you about business and prepare you to do your own startup one day.
6. Company culture: 
You get to help define it. A company will be, for the most part, an extension of the founders’ personalities. But especially in the early stages you’ll have a huge impact on the culture of the company as well. You’ll be in a position to define company-wide celebratory goals, or traditions that the team rallies behind. At the end of the day a startup is just a few people in a room. If you’re one of those people your personality will rub off on everyone else and you’ll help create a company that is as much a part of you as you are of the company.
7. Hiring: 
You’ll probably do a lot of interviews, and you’ll be part of the decision to hire or not hire someone. I interviewed candidates more experience then me. Even if you’re right out of school you’ll still be asked to interview. Of course, if you don’t like interviewing, you’ll only need interview potential team mates. If you’re an engineer you’ll only interview other potential engineers.
8. Financial incentive: 
In general your salary will be lower than at a big company, but your equity, or ownership in the company, will be significantly bigger. Depending on the stage of the company you join, you’ll be granted anywhere from a few percentage points to a micro fraction of a point. If the company is bigger, you’ll get fewer shares and your salary will be more inline with the market rate. If the company is smaller, your salary will be smaller and your equity will be far greater. Equity has a long, long tail, meaning the first 5-10 employees get significantly more equity than all other employees that follow, with certain exceptions for executives. This is especially true for the first and second hires, though.
A little more about stock: if you join a company that is already doing incredibly well, you probably won’t get enough stock to retire unless the company turns into the next Facebook or Google. In most cases, you’ll only get retirement money if you’re one of the first five employees. Otherwise you’ll get a large down payment on a nice house, assuming the startup does well of course  . Let me say that all again: except in very rare occasions like Facebook or Google, you can’t expect to join a company that is already killing it and hope that you’ll retire on the money your equity brings.
9. Politics: 
I’ve never heard of a company with more than 50 people that didn’t have politics. Politics are a necessary evil whenever a company reaches a certain size. The point of no return is when the first middle manager is hired — or when the first job opens up that is about controlling people and nothing more. Small startups can have politics, too, but in the early days there’s generally too much camaraderie and too much daily work to worry about power or any other bullshit like that. Oh yeah, and while I’m here, unless the leaders of a startup are lame, there won’t be any bullshit. Everything is pragmatic at a startup, or at least should be.
10. Be a part of something bigger than you: 
At a startup you’re a part of something much bigger than just what your job asks of you. Sure, you need to write code, publish blog posts, whatever, but you’re doing much more than that. You’re building a company. It’s hard to describe what that feeling is like, though. Being a part of a small company is somewhat like creating a community or finding new best friends. You’re making something from nothing, with people who are in it for the same reasons you are. You’re at the apex of what might become something big, something meaningful and different. And the excitement is amazingly powerful.

Disclaimer:
The post above is purely based on my personal experience and understanding. It is in no way meant to offend any person or institution what so ever!!!